FAQ

Copy Questions, Answered

Direct answers about our writing process, pricing, and approach.

Draft: ~7 days. Publish: ~18 days. Bestseller: ~5 weeks. Rush delivery available to halve any timeline. Our on-time delivery rate is 100% across 340+ projects — we have never missed a deadline.
Every project starts with a brand voice discovery session — a structured 90-minute conversation where we learn your audience's language, your competitive positioning, and the personality traits your brand should project. We also review your existing materials, customer reviews, and competitor messaging.
Yes. We write in both English and Portuguese. About 60% of our work is in English for international brands, and 40% is in Portuguese for local businesses and Portuguese-speaking markets.
Draft: 2 rounds. Publish: 4 rounds. Bestseller: unlimited for 30 days. In our experience, most projects are finalised within 2 revision rounds because the discovery phase eliminates guesswork.
Yes. Every service page has its own pricing and a direct purchase button. Buy a standalone landing page, email sequence, blog pack, or any service independently.
No. AI assists our research — competitor analysis, keyword mapping, voice-of-customer mining. But every word of client copy is written by a human specialist. We believe genuine brand voice requires human judgment, and Google increasingly agrees.
SaaS, e-commerce, professional services, hospitality, health and wellness, finance, and funded startups. We are strongest in B2B SaaS and premium consumer brands.
Full payment at checkout via Stripe. Enterprise clients can arrange milestone billing. All prices in EUR. No hidden fees. Invoices provided automatically.